Customer Feedback

We welcome your feedback at all times. Your comments and suggestions are greatly appreciated and help us to continually improve our operations. All comments received will be treated in confidence as per our privacy policy.


Inappropriate Or Abusive Feedback

Your safety is important to us, as is the safety of our staff. Please treat everyone with respect. Inappropriate or abusive comments or feedback will not be tolerated and will not be responded to.



Lost and Found

If you have lost something or left it behind, please contact us on (07) 4944 0000 or submit a feedback form.


All property that is found, or handed in, is retained for 30 days after the event. Any property that remains unclaimed after this time will be donated to local charities.




Harrup Park

Juliet Street, Mackay, QLD 4740

Phone: (07) 4944 0000

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